**SHERCO EB16 FACTORY - Electric Balance Bike

At FORZA NZ we aim to get your order shipped to you as fast as possible, but with a fair and competitive shipping cost. We use the courier company (with track and trace service) for most general products, only excluding bulky and heavy products.

Pick up location and times

We are currently located at 19C Neilpark Drive, East Tamaki, Auckland 2013.
Our opening hours are 9am - 4:30pm Monday - Friday and 9am- 3pm on Saturdays.
We are closed on Sunday and Public Holidays. (Unless special arrangement prior)

What to bring?

Order online and collect directly from us! Just bring a copy of your order reference or photo ID to collect your order. If you have someone collecting your order on your behalf, please ensure they have a copy of your order reference. For security of your order we will not allow the order to leave the shop without at least one of these criteria being met.

General Products

Including most apparel, helmets, small bike parts, small accessories and other general products that aren’t bulky or heavy.

Bulky and Heavy Products

Including bikes, engines, large bike parts, and other over sized and heavy items.

Dispatch & Shipping Times:

Your order will be dispatched by our Courier Company once the payment is cleared. You will also receive an email confirmation with track and trace reference when your order is dispatched.

Auckland: Same day or Overnight

Rest of North Island: 1-2 Working Days

South Island: 2-4 Working Days

Rural Address: Extra 1-2 Working Days based on the original time

Other impacts may cause a delay on shipment

-Orders received over the weekend will be processed on the next working day.

-It may cause a delay on delivery when its statutory holidays as courier companies do not operate on these days.

-The delivery service can also have delays due to unexpected circumstances.

Payment Details

Credit cards & Debit cards:

We accept Visa, Master Card and American Express payments through our website. Credit Cards are verified in real time using DPS. We only accept credit amount under NZD$300 at the moment.

Poli Pay:

POLI is the online payment option that allows you to use your Internet Banking to securely pay for goods and services.

Online Banking:

Payments can be made by direct credit bank transfers.
Simply Checkout, then make a deposit with your order number as a reference.

Humm:

Up to $1,000 and choose to repay fortnightly in 5 slices or weekly in 10. This payment doesn't apply on bikes.

Laybuy:

Up to $1,200 and choose to repay weekly in 6 interest-free payments. This payment doesn't apply on bikes.

Afterpay:

Up to $2,000 and choose to repay fortnightly in 4 interest-free payments. This payment doesn't apply on bikes.

Pay over the Phone:

Currently we do not accept payment over the phone.

Help

Feel free to check out our FAQ’s

For all other enquiries please feel free to contact us
Via phone: (09) 273-8883   /   (021) 075 3520   /   (021) 703 096
or Via E-mail: team@forza.nz