General FAQs

Where are you located?

East Tamaki Store: 19A Neilpark Drive, East Tamaki, Auckland 2163

 

Do you allow pickups?

Yes, we do allow pickups during our business hours, which are 9am-5pm Monday- Friday, 9am-3pm Saturday.

 

Are you open on Sundays and Public holidays?

Sorry, we do not open on Sundays or Public holidays unless special arrangement was made prior.

 

Where are your products made?

Most of the products sold by FORZA NZ are designed in Japan, Europe, USA and made in Asia. Some prime quality products are made in Japan, USA, Italy, and Taiwan. We also have brands made right here in New Zealand.

 

Do your products come with any warranty?

Yes! FORZA nz offers a warranty for all our products. Please feel free to view our warranty policy on the main page or click here for more information.

 

Do your gears meet NZ Safety standards?

Yes, all our gears are complied with NZ Safety standards. As with any transportation unit, FORZA NZ recommends full safety equipment when riding your vehicle at all times. This can include but is not limited to Helmets, Pants, Jackets, Knee and Elbow Pads, and thick sturdy shoes or boots.  Plus always wear an AS/NZ OR ECE CERTIFIED helmet when riding any road legal and/or off road vehicle.

 

Do you guys ship nationwide and overseas?

We do ship nationwide within New Zealand; however we do not ship overseas.

 

Do you have Finance available?

Yes! We have Q-card Finance available for our customers.

 

Do you have Layby available?

Yes! We do have Layby available for customers.

 

Do you offer discounts?

We do have clearance items and specials all year round, However discounts for Bulk purchase(s) or commercial purchase(s) may be considered when inquired.

 

Can you match other prices?

We won’t just match we’ll beat any competitor’s price on the same stocked product.
Our price match policy excludes clearance items, trade quotes, stock liquidations and commercial quantities.

 

Can I become a dealer or service agent?

There is always a possibility, Please feel free to email us the details about your business also with location on your whereabouts. Our operations team will contact you.